Not every product that leaves our worktable makes the cut according to our own quality standards. Sometimes a print is slightly misaligned, the color isn’t quite right, or an item has a small double print. Technically still perfectly usable — but not good enough for standard sale under the SuperheldenHulphond name.

Rather than wasting these items, we give them a second chance. Because even with a cosmetic flaw, they can still fulfill their mission beautifully.

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📝 What you need to know:

• All products in this category do not meet the strict quality standards we uphold for regular sale.

• This judgment is based on our own standards — not on the buyer’s opinion.

• Each product is individually photographed, so you know exactly what you're getting.

• When it's gone, it's truly gone: most items are one of a kind.

• These products are not restocked and cannot be reordered.

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💥 What counts as a Second-Chance Superhero:

• Misaligned prints or patches

• Slight double printing or shadow in the design

• Minor discoloration or small stains

• Test versions or older samples

• Wrong buckle, cord, or finish

• Returns with minimal signs of use

 

Discount categories:

Mini Mission
Every hero starts somewhere… sometimes with a little stain.
🟡 Slightly cosmetic | -20%
Mild flaws like a faint shadow or slightly off-center design.

Brave Blunder
A slightly crooked print? Maybe. But this hero is ready for action.
🟠 Visible but functional | -30%
More noticeable flaws like bold print errors or mismatched hardware.

Hero with Character
One of a kind – for the bold and brave.
🔴 Clearly flawed | -40% to -50%
Unique misprints, bold test versions, or visibly flawed one-offs.

 

Retired Superheroes
Some products have completed their active duty – not because they’re broken, but because we’ve stopped using them or upgraded to something new.
These items are fully functional and deserve a second life. Ideal for backup use, training, or as a budget-friendly alternative.
 

By choosing a Retired Superhero, you reduce waste and give purpose to a once-trusted tool.

🚫 Return Policy

Second-Chance Superheroes are non-returnable, unless the received product clearly deviates from the description or photo.
Every imperfection is honestly disclosed.

By choosing a Second-Chance Superhero, you support sustainability, reduce waste, and help make assistance dog gear more accessible. Thank you for that.