Frequently Asked Questions & Comments

The ones we lovingly (and yes, repeatedly) keep answering. Transparent, to the point, and without the fuss. Below you’ll find clear answers to the most common questions and remarks about our products, shipping, custom work, and more.
Can’t find your question? Drop us an email at superheldenhulphond@gmail.com.

Why are you sharing so much explanation about this?

Because there are many assumptions about assistance dogs, recognition, and products.

By being clear:

avoid misunderstandings
more understanding emerges
and it remains fair for everyone